BenchmarkingAccording to Kreitner & angstrom; Kinicki Ch. 18 (2005). ?an open system depends on fixed interaction with the environment for survival.? The ever changing financial sensory system after the September 11th, 2001, led Intersect Investments to implement their juvenile as a jaybird vision of customer thing to survive. Intersect management is go about with issues of resistance and hapless communications. In this paper, we will briefly testify opposite companies that set about similar issues as Intersect investments. AT& group A;T and SBC MergerTelecommunication firms are finding themselves in constant turmoil attempt to stay competitive in an unforeseeable environment of teemingness competition and growing smart technologies. such(prenominal) is the case with SBC, a telecommunications partnership based in Missouri. SBC?s technology was noncurrent and SBC valued to encompass vernal technologies and surmisal into new markets to survive. AT&T, another telecommunications company has new technologies and has an international presence. SBC work shade is family oriented while AT&T?s culture revolved around being competitive and lay-offs with hard-pressed employees. When SBC and AT&T merged on January 31st, 2005, the new AT&T, to a fault inherited the three-fold problems of AT&T?s employee dissatisfaction and SBC?s outdated technologies. After the merger, the environment became more vaporizable and the employees perceived that their jobs were at stake and thus the morale neglect further. In his text Management 6th edition, Richard L. Draft defines organizational change as ?the adoption of a new imagination or carriage by an organization.?Change ModelThe new AT&T?s quarrys are to keep employees happy, to adopt new technologies, and outspread to other markets. The former AT&T already had its foot in European, and Asian markets so, the objective of spreading to other markets was resolved by the merger . However, the two biggest challenges that t! he new AT&T faced were bringing in the new technologies and keeping the employees happy. Before AT&T could bring in new technologies, If you want to get a full essay, allege it on our website: OrderCustomPaper.com
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