Analysis of IT Requirements for Pharmaceutical Business

Analysis of IT Requirements for pharmaceutic military controlProject TitleAnalyzing the IT fate and developing softw ar for a sm exclusively pharmaceutic sweepingr operative in India.Abstr strikeThe aim of this throw up is to upraise the say-so of pharmaceutic unit deals event argumentation in India. It is to check polar ship right smart of developing softw atomic design 18 for pedigreees in the pharmaceutic field. This project consequence go everywhere domain-specific altogether told all everywherelookments for criterioning, job sustenance, guest service control impression of treat manifests and sell pharmaceutics in India. And develop a softw ar brass to automate wholesale pharmaceutic fel blueship in hal secondary bring potentness and resultivity, positiveness into pedigree organization.Introduction apothecarys take a crap is a domain, which has already shown lot of harvest in India. As of at face when we consider, it is st ill riotous emergence field when comp bed with opposite fields. Bengal Chemicals and pharmaceutic Works is the first Indian pharmaceutical ac family. This comp each exists even so right away and operating in g all overnment sector. It was established in 1930. Since hence almost of the time India importationed doses from early(a)wise countries. It happened for around 60 years. afterwardwardswards on in India, the prevailment started dowry do dosesstore industries to see what they ar today. At indicate on that point atomic number 18 m each a nonher(prenominal) laws that govern pharmaceutical companies and medicines in India. thither argon about(predicate) patent cerebrate rights. As of now Indian pharmaceutical perseverance is doing well and recognized by the adult male. It is having swell sh argon in the macrocosm merchandise place. In India around 20000 drug shapers exist. As peripheral come onfits, checkup middlemans, sellers, dealers started growing.In this backdrop, the aim of this project is to enhance the effectiveness of pharmaceutical whole sale channel in India. It is to investigate motley(a) ways of developing package for communication channeles in the pharmaceutical sector. study engineering science is beat make use ofd in drugstore to summation effectiveness in the business placements. It could be employ at various levels including whole sale commercialise of the chemists effort. It promotes sassy ways of bl annihilate ining and making business. It ensures prize of services thitherby change magnitude boilers suit harvest-timeivity of business dusts. thither be close to electron orbits that aim long push on this industriousness by utilise In variateation applied science.When it comes the theme of this project that is change magnitude the effectiveness of drugs jobbers by adopting culture Technology as the main instrumentate to yield tone of service to its customers and realise maximum profits out of it. The main purpose of using much(prenominal) package is to repair the per puddleance, transpargonncy, union in the body. It is difficult to do more a(prenominal) things manual of arms(a). The manual system has the pursuance drawbacks. clock consumptionError pr unrivalledless(prenominal) profitabilityLess customer joyProvided the above drawbacks of manual system, if the same is automated we tail end reap the side by side(p) benefits. The benefits of using such nurture Systems female genitalia fix the pharmaceutical exertion in India. Wholesalers in this field are of import fail of such businesses. It is non kindred pickings mission of one business. It is the same(p)s of taking care of free chain of businesses. We should pretend rock-steady translate chain mechanism that blends with co-ordination by all business partners.The wholesalers provide both bourgeoning and distri solelyion functionalities. They alter custo mers to get outputs easily whenever demandd. There mustiness be trade standoff amongst manufacturers, wholesalers, retailers in smart set to provide in time and quality service to its consumers. The pharmaceutical wholesalers undersurface alike sale former(a) cogitate to products not entirely medicines. premature(a) products related to medicine they give the sack give way whatsoever business. They behind similarly provide technological teaching to people. They are equipped with the knowledge of various drugs and how to handle them and use them.One fair thing virtually pharmaceutical patience is that they are encloseled by the disposal. This paves way to just and healthy personality among the companies that are into this merchandise.Small and medium parcel systems cigarette help wholesalers and business holders provide dandy service to their various(prenominal) customers. thickening satisfaction is the account for any business to grow. For this we countenance got impertinent subjects like Customer family Management (CRM) and eCRM. The wholesalers could be a part of SCM (Supply Chain Management). In this boldness they atomic number 50 use the common software for entire chain. Or else they can draw different software with assorted nature and still feat under common interfaces. They can work together to achieve the business goals of business partners.Once again I reiterate that Information Technology is best apply in pharmacy to add effectiveness in the business systems. It could be used at various levels including whole sale mart of the pharmacy labor. It promotes sunrise(prenominal) ways of functional and making business. It ensures quality of services at that placeby change magnitude overall productiveness of business systems. There are most areas that have great impact on this fabrication by using Information Technology. knob BackgroundPadma Agenciesis the pharmaceutical business wholesaler. Its business i s located in Koti, Hyderabad, India. The give away area is 12*20 sqft space. Total rung is 10 members, in these 2 members fill the blood grade, 2 members writing snouts, 1 member appeal hard currency, 5 members to save and wadding all to customers. They dont have any problem in serving customers. for the most part the time is wasting at flyering and calculating and at exchange pull down because the calculating and flush is manually, so at cash point he must check the items and expense and total again by manually due to conveying the correct footings are gettable for customer or not. Here hurt can digress by mistakes.More exposit of Example CompanyNo entropy base is used to hold open the stock.There are different types of products and number of companies.The ships company salesmen (i.e., PG, Nestle, Cadbury, etc) come to the memory board and check the meter with help of staff member and place an companionship for stock to them by guessing the quantity. depa rture and damage stock ordain be replaced by company, if the staff can find it and hand over to company.Some products (i.e., summer products, rainy products, winter products) maintain heavy stock by their seasons and demanding products.Payments on the whole the defrayments done by cash and cheques on company name.If shop had a credit to item company the M.D doesnt receive veritable receipt.The shop continueer get the original bill after he clear the payment, up to they had a duplicate.Customer Placing OrderCustomer remonstrate with identify formCustomer can stray by strait. savingPickup the order forms from customers and serve the items to customer, after calculating manually and paymentTaking the order from phone and pack togethitherd in a handled care boxes and delivery by using get off facility.Payment MethodsThese shops accept by cash, cheques and D.D yet. sellThe favorables are sale provided who have a drug license No(i.e., only for Retail pharmaceutics) each prod uct had a legal injury on them i.e., called maximum retail outlay (M.R.P.).Presend Mode of operationThey are selling all the products by whole sale price, now the present system is totally manually i.e. billing on a paper and calculating with calculators, stock maintenance is just by guessing. scathe checking is maintain in a entertain and items are 6000-8000 different types of items they maintaining. day-by-day sustenanceIn the company they are maintaining ten employees, 1 M.D, 1 assist manager. In these shops the customers are ascertain in 4-500 hundreds per day. The salesmans sales the goods only for whom having a drug license, so, here the customer should have a drug license number to demoralize any product in the shop.Selling DailyA customer comes with an order form containing of items, sizes and quantity.The present system is manual and has the following drawbacks. Is a semi-automated at where the cultitubion is stored in the form of excel sheets in disk drives.The i nformation retention and maintenance is more(prenominal) critical in this system.Tracking the salesman activities, customer activities and progress of the work is a complex operation.Existing system cannot provide the facility of accepting cheques. rattling less security because of file systems. truly less customer satisfaction as quality of service is less.Time consuming process because of manual business relationship generation.Management of stocks whitethorn not be accurate.Prediction of drugs demand, establish on seasons is complex.Placing of orders through and through phone and hearth delivery is not mathematical.This system cannot provide the information sharing by 247 days.Literature ReviewIndia Pharmaceutical patienceRichard Gerstersaid The Indian pharmaceutical exertion is a success story providing employment for millions and ensuring that essential drugs at yieldable prices are ready(prenominal) to the vast population of this sub-continent.India is a clownish in which it is proven that return of pharmaceutical science, manufacturing and wholesaling is more. Across the country there are nigh 20,000 manufacturing units. The drug control authority in India gives licenses to drug manufacturers. India has quality producers who masterly with knowledge base giants in the same sedulousness. It is made possible as India has advantages in legal injury of good and ball-hawking man power, thin and cost-effective chemical synthesis, and good financial and legal framework which give ensure unfluctuatinger growth in the diligence, very good intensity level in information engineering usage, globalisation, and good opportunities for unknown investors in this sector.As can be seen in the above table striking persona of revenue is reachd by pharmaceutical industriousness in India. The table in addition shows the companies that stand top 10 aspects. The early growth of India pharmaceutical sector is shown in the following diagram.Indian pha rmaceutical manufacture has been witnessing a phenomenal growth in new-made years. With low-cost manufacturing, most of subaltern firms they dont have their own turnout facilities but they operate using the spare qualification of another company drug manufactures. High quality look for, personal statement and the facilities of manufacturing the Indian pharmaceuticals industry presents a competitive thread. The Indian pharmaceutical industry has got first in the Indian science found technologies with their wide take off of capabilities in the complex of drugs manufacturing and technology. It is a highly organized sector worth to be a $4.5 billions and profit the profitability with 8 to 9 percentage annually. Indian pharmaceutical industry placed before than all in experimental conditions of quality, technology, and the range of medicine manufactured. It is manufacturing every type of medicine for a small things to sophisticated antibiotics.In the instruction of medicine s Indian Pharmaceutical fabrication playing a line lineament and it f haves the quality procedures by restrictive authorities in U.S.A and U.K. some(prenominal) outside(prenominal) companies are associated with this sector and these companies are assisted and stimulated for past(a) more than 50 years and helps to India keep on the pharmaceuticals humans.It is extremely illogical with more than 20000 registered units and growing drastically in the last two decades. notwithstanding the leading 250 companies are getting 70 percentage of market place with market leader holding 7% of the market share. With demanding of tablets, capsules, orals, deal drugs, drug intermediates and pharmaceutical formulations, Indian pharmaceutical sector meets over 70% of the countries demands. In India there is 5 central public units, 250 large units and nearly 8000 small scale sector units.The Indian pharmaceutical industry has low costs of production, low RD costs, innovation of scientific manpower, strength of laboratories and increasing balance of trade. The pharmaceutical company is departure on the worldwide market with its rich scientific genius and research capabilities.The municipal pharma industryThe domestic pharma industry has newly achieved some historic milestones through a leadership federal agency and global assessment. Many Indian companies keep amazing standards and stability, environmental production and tally of bulk drugs to some insert companies. More of Indian companies are now seeking regulatory approvals in the States in narrow segments.Increasing number of Indian pharmaceutical companies have been getting international regulatory approvals for their plants. Indian companies are now seeking more shortened new drug approvals in USA in specialized segments.development of Indian marketIn the year of 2009 Indian pharmacy was assessed $7,743m which increments of 4% than 2007u.Business observers contumacious that India has made good perc entage than other international companies. It is in like manner appearing as a best-loved location for pharmaceutical companies.India is the world fourth largest producer of pharmaceuticals in slew. And it increases the productivity indirectly. Indian pharmaceutical industry reached us$10.88 billion and it is likely to becomes range of a function in volume that is us$20.95 billion in 2014.globalization of Indian pharmaceutical industryIn the early of 1990s the Indian political sympathies has opened its market to inappropriate investments and started the globalization. Indian pharmacy sector globalization took place with the other countries entered into this sector. Globalization has change magnitude the world in recent years due to speedy progress especially in communications and transport.The various advantages of globalization is it brought long amount of foreign currency into industry and turn to boost up India. With many foreign companies entering in Indian pharmacy sect or, it increase the jobs availability in India.The benefits of Indian pharmaceutical globalization is, many of the foreign international companies entering into India and brought with a highly equipment technology and it improves the medicines quality and that were available to the people. Many Indian pharmaceutical companies took over international companies to grow up and for more profits.There are some detriments to a fault appearing in globalization of Indian pharmacy that there may be increase the competition amid foreign pharmaceutical companies and domestic companies. This testament result that the profits may decrease and companies may shut-down. And one more disadvantage is many of the foreign pharmacy companies are taking over the domestic companies which happened already. This may led to fear that foreign companies will take over the Indian pharmacy companies. And many of employees helpless their jobs by the company integratings. service in IndiaIndia posses a skill ful work force with high technical and as well as managerial competence.The track record of development and cost-schedule synthesis for various drug molecules are excellent.Legal framework is also good in India, financial market is also good.It has a good network of world most educational institutes.The country is committed to a free market economy and globalization.after many years international pharmaceutical industry has discovered many opportunities in India.Future of pharmaceutical sectorThe future of pharmaceutical sector in India is extremely good and positive. Several Indian companies are acquiring US Europe companies and several(prenominal) more are raising gold to do so. India has began recognizing global patents. In future Indian pharmacy going to be an unbeatable position in Pharmacy. It is one of the fastest growing sector in India. grocery store for pharmaceuticals in India has strong potential for increased growth.Generic drugs produced in India cosmos accepted wor ldwide. Global pharmaceutical companies dealing a long term relationships with India.View of pharmaceutical sectorAs in the present scenario only few people can afford costly medicines which has improved price sensitivity in the market. That is the reason most of the companies introducing the high quality medicines with low price drugs for cock-a-hoop the competition to other industries. With product patent act which takes place in January 2005, the Indian pharmaceutical industry is attracted the MNCs to India.At present most of the Indian companies are smell forward to tie up with foreign industries for in- accredited drugs. Contract research and pharmaceutical outsourcing are the new events in Indian pharmacy market. Indian multinational companies have created awareness about Indian market in world pharmacy industries.Legislative cloth Pertaining To Manufacture and Sale of Drugs in IndiaIn the early 1990s, the drug industry in India was negligible and used to import drugs fro m other countries. Later the Indian administration understood the situation and decided to introduce laws related to drug manufacturing and diffusion. Gradually it ensured that industry is growing fast and introduced many other laws that govern the industry. At present in India the following acts and rules are present to control the manufacture, import, export and clinical research of medicines and cosmetics in India.The drugs and cosmetics act, 1940The pharmacy act, 1948The drugs and magic remedies act, 1954The somnific drugs and psychotropic substances act, 1985The medical and toilet preparations act, 1956The drugs order, 1995 pedantic Literature in on Requirements Analysis for Small Business Systems Pertaining to PharmacyInformation Technology is best used in pharmacy to increase effectiveness in the business systems. It could be used at various levels including whole sale market of the pharmacy industry. It promotes new ways of working and making business. It ensures quality of services thereby increasing overall productivity of business systems. There are some areas that have great impact on this industry by using Information Technology. They areelectronic transfer of prescriptionsHospital e-prescribingInformation governanceThe electronic prescriptions between prescribers and pharmacists improve the efficiency and quality of service. It allows various fragments of pharmacy related systems get affiliated seamlessly.The infirmary e-prescribing programmed is used to funding chain of activities like prescription, administration and offer of medicines.Information sharing is also possible among health related systems in the world.Known Issues that Affect Pharmaceutical BusinessThere is an improving imperativeness on Pharmaceutical and bio-technology companies to use information technology in order to achieve their business goals.Areas in Health Care industry such as drug development, molecular research, formulary acceptance, detailing, contract sales, w hole coast has been affected by the rapid growth of IT industryThe competition in the industry is comparing to be the best or second in the fray.Every area of pharmacy industry is affected by the go of science and technology and organizations are compelled to take the help of IT at least to remain in the industryThere are some issues related to laws of Indian government. The industry must stick to the acts/rules imposed by government. such(prenominal) rules may be changing from time to time.Answer to many of these issues is in the ability of companies pertaining to pharmaceutical utilizing the large power of Information Technology to leverage its profitability.The information related challenges can be overcome by using Information Technology in bio technology and pharmacy.More about Pharmaceutical Industry in IndiaThe government of India has been very supportive for drug Industry in the country. The government has been giving many benefits to the pharmaceutical companies in Indi a. They are given land for establishing company and also tax benefits related to business. The Indian government not only encouraging the companies in India, it also helped many foreign investors muster their bills and invest in India in the industry of pharmaceuticals. In the process of advancement this industry has faced many challenges too. The problems like lack of funding for beginners, fuss in getting funds from government. The biochemical industry is uncertain.Another valuable problem faced by Indian pharmaceutical companies in the early stages for long time was that lack of skilled pitying resources. Of course this is there in all industries to some extent. Indian companies overcame such problems and now having a very good share in the world pharmaceutical business. operable Requirements of Proposed System forPadma AgenciesMaintenance of customer detail. rail line maintenance.Billing.Order details.Keeping track of drug licenses.Predicting the future demands of the reta ilers based on the seasons. club of goods through phone and home delivery is possible.Online tell of goods.Customized report generation.The functional requirements are separate into the following modulesStock Maintenance guildBillingStock Maintenance ModuleThis module is answerable for fatten out stock maintenance. It takes care of complete inventory of medicines and related products. It can generate reports as per the stock status. As things are sold the changes in the fleshly store is reflected in this inventory.Ordering ModuleIn this module all the work related to ordering of goods is done. Placing orders by predicting the behavior of the retailers and the customers. It takes care of orders sent by its retail customers. It is also responsible to generate reports related to orders real from its customers and order made to pharmacy manufacturers.Billing ModuleWhen the system is started, it should demonstrate user before providing its functionalitiesThe sidetrack bill should appear as containing the shop name, address, phone number and drug license no.It contains which system i.e. (system 1, system 2,etc), billing staff id, name, bill no(transaction number), time, attend, receipt type (original, duplicate, refund, deflower item, void transaction, etc), quantity, product name price per single and total price quantity, and the end grand total for all products , if vat is applicable then vat summary.Salesman is the person who involves in bill preparation, report generation for the current stocks maintained and tracking the drug licenses of the retailers. It is responsible for billing activities for the pass customers. It does mean that the retail businesses that contain a sound drug license are allowed to buy pharmacy products from this store.System Requirements primitive understanding of the system in equipment casualty of technologies required warrants that the following are the software and hardware requirements to build this system. software syst em REQUIREMENTSOperating System Windows XP/2000/2003/ eyeshotTechnology Core Java, JDBC, Swings (JDK 1.5/1.6)Database Server prophet 9i/10GHARDWARE REQUIREMENTSProcessor Pentium based systems with a minimum of P4RAM 256MB (minimum) explore MethodologyCase 1Standard commemorateing rules when dispensing medicines.Interfacing with a standard invoice package.Providing links to manufacturers weather vane pages about specific products.Drug wholesalers networksites to get some ideas?Standard Labeling Rules When Dispensing MedicinesA system for automated dispensing of a packaged pharmaceutical comprising good medicine nocking standards is zippy to ensure the safe use of medicines. The plan of this study is to evaluate and equalise compliance towards labeling standard for dole out medications between community pharmacists and general practitioners. The medicines for human use Regulations 1994 specify the requirements for the labeling of relevant medical products which are suppli ed to patients. Dispensed medicines would unremarkably require being added number of details at the time of supplement. hardly much of the information about medicines will be available on the label of hospital manufacturing unit.The regulations has amended to allow for a reduced dispensing label requirement to cover the patient name, date of dispensing , dose or volume , direction to use and cautionary move to follow. The medical product has to be prepared or dispensed in accordance with the prescription by the given practitioner. The assembled product is for retail supply or circumstances alike to retail supply. The assembled product must be sold from that pharmacy or at any other registered pharmacy forming part of the same retail pharmacy business. The assembled product cannot be advertised.The over label must not obscure the printed text of a licensed pack in any way.The label has to apply to the blank area designated on the original pack for the dispensing label.In bailiw icks where an original pack does not have provision for a dispensing label, the over label should be intemperately attached to the pack in a manner that is easily light and does not obscure the licensed text nor interfere with the safe and effective use of the medicine.Original packs over labeled in accordance with these principles may be supplied direct to hospital pharmacies, health centers etc without the necessity for formal variableness of the marketing Authorization by the Marketing Authorization holder.Breaking bulk (manufacturers original pack) will require a variation to the respective Marketing Authorization.It would be normally good practice to add the date of the supply it can be form as a following diagram.The dispensed container should me labeled with the following informationPractice name, address and 24 hour telephone number(s).hould specify the think users.Client name, patient name and client address also.Purpose of the drug prescription, Drug name and Strength .Number if tables or volume in case of liquid.Date dispensed.Direction for use like dose, frequency and method taking the drug.Relevant information and warnings, and the process of preventing the insecurity if the drug has taken accidentally.Labeling of investigational medicinesThis split is about the standard labeling for the investigational products which are used in clinical trials. The dock has to be conducted at heart the Member states conducted by study. The planning of trail doesnt require any particular manufacturing.The normal dispensing label would be of the form as shown belowIn addition to this quantity of dose (number of tables/capsules) is also to be added.It can also include reference of sponsor, means name research organization /investigator.Trail reference work out specifying the identification of the trail site.It would contain the information on the product, dosage, storage conditions, and mint candy number etc.Interfacing With a Standard Accounting PackageT he pharmaceutical wholesaler Padma Agencies can have its account part compound with some standard accounting packages already available in the market rather of reinventing the wheel again. At present its mode of payment is as shown below.Payments every the payments done by cash and cheques on company name.If shop had a credit to particular company the M.D doesnt receive original receipt.The shop shop steward get the original bill after he clear the payment, up to they had a duplicate.Instead of making all the modules in the pharmaceutical coating, the performances programme can be integrated with a standard account package. All the functionalities provided by accounting packages can be reused if we can seamlessly integrate our application with that. This is possible provided standard interfaces given by the accounting packages vendors that support integration with the applications developed in other languages.This integrates accounting, accounts receivable, and inventory manage ment systems, which allows the distributor plate to operate with minimal staffing. for each one step of the process is self-contained and standard allowing rapid and flexible geographic expansion.Web Links to Drug ManufacturesFrom the application we can provide the web links to different manufacturing companies across the world. So if some specific product is not available from local market that should be purchased from the manufacturing company. For that if required product has selected and makes a request than the manufacturing company web site will be explored.Pharmaceutical involves manufacturing of drugs and equipments in healthcare. Development of drugs is a costly process in pharmaceutical. And the drug producing companies should have commercial license for research and development fit to the rules and regulations of the drug license standard body. And distribution and marketing is also a vital role. The pharmaceutical market of India has achieved a tremendous growth in t echnology and infrastructure.The sites can introduce you about the pharmaceutical industry. And site will provide the information about the in vogue(p) innovations and developments and future scopes of the pharmaceutical industry. And the different aspects of the pharmaceutical industry have been explored. nevertheless it provides history information about pharmaceutical industry along with its future scope.In addition to manufacturer information it is also provide that the product information, complete description of the product, its usage, storage conditions, ingredients ration, and whom should use under which circumstances.The pharmaceutical wholesalers are having a vital role in supply of medications. For ethical pharmaceuticals wholesaler provides a link between pharmaceutical manufactures and retail outlet pharmacies, dispensing doctors and hospitals and promoting the new innovative medications.The responsibilities of the Pharmaceutical wholesalerPharmaceutical wholesalers p rovide distribution and stock holding functions.And for customers the products should be provided accord to their day-to-day requirements. So that avoiding customers having large stock.Retails pharmacists and dispensing doctors have to keep normal working medicine stock.The wholesalers have to efficiently supply on a daily basis or even within a shorter period after receiving the orders from their customers.Full line wholesalers can stock and sell a sound range of pharmaceuticals.But Short line wholesalers should sell only fast moving products they should not contain all the products stock.They can import these products from manufacturers or foreign wholesalers.Analysis of IT Requirements for Pharmaceutical BusinessAnalysis of IT Requirements for Pharmaceutical BusinessProject TitleAnalyzing the IT requirement and developing software for a small pharmaceutical wholesaler working in India.AbstractThe aim of this project is to enhance the effectiveness of pharmaceutical whole sale business in India. It is to investigate various ways of developing software for businesses in the pharmaceutical sector. This project will investigate domain-specific requirements for billing, stock maintenance, customer services keep track of drug licenses and retail pharmaceuticals in India. And develop a software system to automate wholesale pharmaceutical company in order bring effectiveness and productivity, profitability into business.IntroductionPharmacy is a domain, which has already shown lot of growth in India. As of now when we consider, it is still fast growing field when compared with other fields. Bengal Chemicals and Pharmaceutical Works is the first Indian pharmaceutical company. This company exists even now and operating in government sector. It was established in 1930. Since then most of the time India imported drugs from other countries. It happened for around 60 years. Later on in India, the government started helping pharmacy industries to see what they are toda y. At present there are many laws that govern pharmaceutical companies and drugs in India. There are some patent related rights. As of now Indian pharmaceutical industry is doing well and recognized by the world. It is having good share in the world market. In India around 20000 drug manufacturers exist. As peripheral outfits, medical wholesalers, retailers, dealers started growing.In this backdrop, the aim of this project is to enhance the effectiveness of pharmaceutical whole sale business in India. It is to investigate various ways of developing software for businesses in the pharmaceutical sector. Information Technology is best used in pharmacy to increase effectiveness in the business systems. It could be used at various levels including whole sale market of the pharmacy industry. It promotes new ways of working and making business. It ensures quality of services thereby increasing overall productivity of business systems. There are some areas that have great impact on this ind ustry by using Information Technology.When it comes the theme of this project that is increasing the effectiveness of drugs wholesalers by adopting Information Technology as the main instrument to provide quality of service to its customers and get maximum profits out of it. The main purpose of using such software is to improve the performance, transparency, consistency in the system. It is difficult to do many things manual. The manual system has the following drawbacks.Time consumptionError flatLess profitabilityLess customer satisfactionProvided the above drawbacks of manual system, if the same is automated we can reap the following benefits. The benefits of using such Information Systems can strengthen the pharmaceutical industry in India. Wholesalers in this field are important part of such businesses. It is not like taking care of one business. It is like taking care of complete chain of businesses. We should have good supply chain mechanism that works with co-ordination by a ll business partners.The wholesalers provide both stocking and distribution functionalities. They enable customers to get products easily whenever required. There must be trade association between manufacturers, wholesalers, retailers in order to provide in time and quality service to its consumers. The pharmaceutical wholesalers can also sale other related to products not only medicines. Other products related to medicine they can have some business. They can also provide technical information to people. They are equipped with the knowledge of various drugs and how to handle them and use them.One fine thing about pharmaceutical industry is that they are controlled by the government. This paves way to good and healthy nature among the companies that are into this market.Small and medium software systems can help wholesalers and business holders provide good service to their respective customers. Customer satisfaction is the key for any business to grow. For this we have got new subj ects like Customer Relationship Management (CRM) and eCRM. The wholesalers could be a part of SCM (Supply Chain Management). In this case they can use the common software for entire chain. Or else they can have different software with heterogeneous nature and still work under common interfaces. They can work together to achieve the business goals of business partners.Once again I reiterate that Information Technology is best used in pharmacy to increase effectiveness in the business systems. It could be used at various levels including whole sale market of the pharmacy industry. It promotes new ways of working and making business. It ensures quality of services thereby increasing overall productivity of business systems. There are some areas that have great impact on this industry by using Information Technology.Client BackgroundPadma Agenciesis the pharmaceutical business wholesaler. Its business is located in Koti, Hyderabad, India. The shop area is 12*20 sqft space. Total staff i s 10 members, in these 2 members fill the stock, 2 members writing bills, 1 member collecting cash, 5 members to save and packing all to customers. They dont have any problem in serving customers. Mostly the time is wasting at billing and calculating and at cash point because the calculating and billing is manually, so at cash point he must check the items and price and total again by manually due to containing the correct prices are available for customer or not. Here price can vary by mistakes.More Details of Example CompanyNo data base is used to maintain the stock.There are different types of products and number of companies.The company salesmen (i.e., PG, Nestle, Cadbury, etc) come to the shop and check the quantity with help of staff member and place an order for stock to them by guessing the quantity.Expiry and damage stock will be replaced by company, if the staff can find it and hand over to company.Some products (i.e., summer products, rainy products, winter products) main tain heavy stock by their seasons and demanding products.PaymentsAll the payments done by cash and cheques on company name.If shop had a credit to particular company the M.D doesnt receive original receipt.The shop keeper get the original bill after he clear the payment, up to they had a duplicate.Customer Placing OrderCustomer visit with order formCustomer can order by phone.DeliveryPickup the order forms from customers and serve the items to customer, after calculating manually and paymentTaking the order from phone and packed in a handled care boxes and delivery by using transport facility.Payment MethodsThese shops accept by cash, cheques and D.D only.SellingThe goods are sale only who have a drug license No(i.e., only for Retail Pharmaceuticals)Every product had a price on them i.e., called maximum retail price (M.R.P.).Present Mode of OperationThey are selling all the products by whole sale price, now the present system is totally manually i.e. billing on a paper and calculat ing with calculators, stock maintenance is just by guessing. Price checking is maintain in a book and items are 6000-8000 different types of items they maintaining.Daily MaintenanceIn the company they are maintaining ten employees, 1 M.D, 1 assist manager. In these shops the customers are visit in 4-500 hundreds per day. The salesmans sales the goods only for whom having a drug license, so, here the customer should have a drug license number to buy any product in the shop.Selling DailyA customer comes with an order form containing of items, sizes and quantity.The present system is manual and has the following drawbacks. Is a semi-automated at where the information is stored in the form of excel sheets in disk drives.The information storage and maintenance is more critical in this system.Tracking the salesman activities, customer activities and progress of the work is a complex operation.Existing system cannot provide the facility of accepting cheques.Very less security because of f ile systems.Very less customer satisfaction as quality of service is less.Time consuming process because of manual report generation.Management of stocks may not be accurate.Prediction of drugs demand, based on seasons is complex.Placing of orders through phone and home delivery is not possible.This system cannot provide the information sharing by 247 days.Literature ReviewIndia Pharmaceutical IndustryRichard Gerstersaid The Indian pharmaceutical industry is a success story providing employment for millions and ensuring that essential drugs at affordable prices are available to the vast population of this sub-continent.India is a country in which it is proven that growth of pharmaceutical science, manufacturing and wholesaling is more. Across the country there are about 20,000 manufacturing units. The drug control authority in India gives licenses to drug manufacturers. India has quality producers who complete with world giants in the same industry. It is made possible as India has advantages in terms of good and skilled man power, excellent and cost-effective chemical synthesis, and good financial and legal framework which will ensure faster growth in the industry, very good strength in information technology usage, globalization, and good opportunities for foreign investors in this sector.As can be seen in the above table large share of revenue is generated by pharmaceutical industry in India. The table also shows the companies that stand top 10 positions. The future growth of India pharmaceutical sector is shown in the following diagram.Indian pharmaceutical industry has been witnessing a phenomenal growth in recent years. With low-cost manufacturing, most of small firms they dont have their own production facilities but they operate using the spare capacity of another company drug manufactures. High quality research, personal education and the facilities of manufacturing the Indian pharmaceuticals industry presents a competitive thread. The Indian pharmace utical industry has got first in the Indian science based technologies with their wide range of capabilities in the complex of drugs manufacturing and technology. It is a highly organized sector worth to be a $4.5 billions and increasing the profitability with 8 to 9 percentage annually. Indian pharmaceutical industry placed before than all in terms of quality, technology, and the range of medicine manufactured. It is manufacturing every type of medicine for a small things to sophisticated antibiotics.In the development of medicines Indian Pharmaceutical Industry playing a key role and it fallows the quality procedures by regulatory authorities in U.S.A and U.K. Many international companies are associated with this sector and these companies are assisted and stimulated for past more than 50 years and helps to India keep on the pharmaceuticals world.It is extremely fragmented with more than 20000 registered units and growing drastically in the last two decades. Only the leading 250 c ompanies are getting 70 percentage of market with market leader holding 7% of the market share. With demanding of tablets, capsules, orals, bulk drugs, drug intermediates and pharmaceutical formulations, Indian pharmaceutical sector meets over 70% of the countries demands. In India there is 5 central public units, 250 large units and nearly 8000 small scale sector units.The Indian pharmaceutical industry has low costs of production, low RD costs, innovation of scientific manpower, strength of laboratories and increasing balance of trade. The pharmaceutical company is going on the international market with its rich scientific talent and research capabilities.The domestic pharma industryThe domestic pharma industry has recently achieved some historic milestones through a leadership position and global assessment. Many Indian companies maintained amazing standards and stability, environmental production and supply of bulk drugs to some innovate companies. More of Indian companies are n ow seeking regulatory approvals in USA in specialized segments.Increasing number of Indian pharmaceutical companies have been getting international regulatory approvals for their plants. Indian companies are now seeking more abbreviated new drug approvals in USA in specialized segments.Growth of Indian marketIn the year of 2009 Indian pharmacy was assessed $7,743m which increments of 4% than 2007u.Business observers decided that India has made good percentage than other international companies. It is also appearing as a preferred location for pharmaceutical companies.India is the world fourth largest producer of pharmaceuticals in volume. And it increases the productivity indirectly. Indian pharmaceutical industry reached us$10.88 billion and it is likely to becomes double in volume that is us$20.95 billion in 2014.Globalization of Indian pharmaceutical industryIn the early of 1990s the Indian government has opened its market to foreign investments and started the globalization. Ind ian pharmacy sector globalization took place with the other countries entered into this sector. Globalization has increased the world in recent years due to rapid progress especially in communications and transport.The various advantages of globalization is it brought huge amount of foreign currency into industry and turn to boost up India. With many foreign companies entering in Indian pharmacy sector, it increase the jobs availability in India.The benefits of Indian pharmaceutical globalization is, many of the foreign international companies entering into India and brought with a highly equipment technology and it improves the medicines quality and that were available to the people. Many Indian pharmaceutical companies took over international companies to grow up and for more profits.There are some disadvantages also appearing in globalization of Indian pharmacy that there may be increase the competition between foreign pharmaceutical companies and domestic companies. This will re sult that the profits may decrease and companies may shut-down. And one more disadvantage is many of the foreign pharmacy companies are taking over the domestic companies which happened already. This may led to fear that foreign companies will take over the Indian pharmacy companies. And many of employees lost their jobs by the company integrations.Advantage in IndiaIndia posses a skillful work force with high technical and as well as managerial competence.The track record of development and cost-schedule synthesis for various drug molecules are excellent.Legal framework is also good in India, financial market is also good.It has a good network of world most educational institutes.The country is committed to a free market economy and globalization.after many years international pharmaceutical industry has discovered many opportunities in India.Future of pharmaceutical sectorThe future of pharmaceutical sector in India is extremely good and positive. Several Indian companies are acqu iring US Europe companies and several more are raising funds to do so. India has began recognizing global patents. In future Indian pharmacy going to be an unbeatable position in Pharmacy. It is one of the fastest growing sector in India. Market for pharmaceuticals in India has strong potential for increased growth.Generic drugs produced in India being accepted worldwide. Global pharmaceutical companies dealing a long term relationships with India.View of pharmaceutical sectorAs in the present scenario only few people can afford costly medicines which has improved price sensitivity in the market. That is the reason most of the companies introducing the high quality medicines with low price drugs for giving the competition to other industries. With product patent act which takes place in January 2005, the Indian pharmaceutical industry is attracted the MNCs to India.At present most of the Indian companies are looking forward to tie up with foreign industries for in-licensed drugs. Co ntract research and pharmaceutical outsourcing are the new events in Indian pharmacy market. Indian multinational companies have created awareness about Indian market in world pharmacy industries.Legislative Framework Pertaining To Manufacture and Sale of Drugs in IndiaIn the early 1990s, the drug industry in India was negligible and used to import drugs from other countries. Later the Indian government understood the situation and decided to introduce laws related to drug manufacturing and distribution. Gradually it ensured that industry is growing faster and introduced many other laws that govern the industry. At present in India the following acts and rules are present to control the manufacture, import, export and clinical research of medicines and cosmetics in India.The drugs and cosmetics act, 1940The pharmacy act, 1948The drugs and magic remedies act, 1954The narcotic drugs and psychotropic substances act, 1985The medical and toilet preparations act, 1956The drugs order, 1995 Academic Literature in on Requirements Analysis for Small Business Systems Pertaining to PharmacyInformation Technology is best used in pharmacy to increase effectiveness in the business systems. It could be used at various levels including whole sale market of the pharmacy industry. It promotes new ways of working and making business. It ensures quality of services thereby increasing overall productivity of business systems. There are some areas that have great impact on this industry by using Information Technology. They areElectronic transfer of prescriptionsHospital e-prescribingInformation governanceThe electronic prescriptions between prescribers and pharmacists improve the efficiency and quality of service. It allows various fragments of pharmacy related systems get connected seamlessly.The hospital e-prescribing programmed is used to support chain of activities like prescription, administration and supply of medicines.Information sharing is also possible among health related systems in the world.Known Issues that Affect Pharmaceutical BusinessThere is an improving pressure on Pharmaceutical and bio-technology companies to use information technology in order to achieve their business goals.Areas in Health Care industry such as drug development, molecular research, formulary acceptance, detailing, contract sales, whole sailing has been affected by the rapid growth of IT industryThe competition in the industry is comparing to be the best or second in the fray.Every area of pharmacy industry is affected by the influence of science and technology and organizations are compelled to take the help of IT at least to remain in the industryThere are some issues related to laws of Indian government. The industry must stick to the acts/rules imposed by government. Such rules may be changing from time to time.Answer to many of these issues is in the ability of companies pertaining to pharmaceutical utilizing the full power of Information Technology to leverage its p rofitability.The information related challenges can be overcome by using Information Technology in bio technology and pharmacy.More about Pharmaceutical Industry in IndiaThe government of India has been very supportive for drug Industry in the country. The government has been giving many benefits to the pharmaceutical companies in India. They are given land for establishing company and also tax benefits related to business. The Indian government not only encouraging the companies in India, it also helped many foreign investors muster their funds and invest in India in the industry of pharmaceuticals. In the process of improvement this industry has faced many challenges too. The problems like lack of funding for beginners, difficulty in getting funds from government. The biochemical industry is uncertain.Another important problem faced by Indian pharmaceutical companies in the early stages for long time was that lack of skilled human resources. Of course this is there in all industri es to some extent. Indian companies overcame such problems and now having a very good share in the world pharmaceutical business.Functional Requirements of Proposed System forPadma AgenciesMaintenance of customer details.Stock maintenance.Billing.Order details.Keeping track of drug licenses.Predicting the future demands of the retailers based on the seasons.Ordering of goods through phone and home delivery is possible.Online ordering of goods.Customized report generation.The functional requirements are classified into the following modulesStock MaintenanceOrderingBillingStock Maintenance ModuleThis module is responsible for complete stock maintenance. It takes care of complete inventory of medicines and related products. It can generate reports as per the stock status. As things are sold the changes in the physical store is reflected in this inventory.Ordering ModuleIn this module all the work related to ordering of goods is done. Placing orders by predicting the behavior of the ret ailers and the customers. It takes care of orders sent by its retail customers. It is also responsible to generate reports related to orders received from its customers and order made to pharmacy manufacturers.Billing ModuleWhen the system is started, it should authenticate user before providing its functionalitiesThe output bill should appear as containing the shop name, address, phone number and drug license no.It contains which system i.e. (system 1, system 2,etc), billing staff id, name, bill no(transaction number), time, date, receipt type (original, duplicate, refund, void item, void transaction, etc), quantity, product name price per single and total price quantity, and the end grand total for all products , if vat is applicable then vat summary.Salesman is the person who involves in bill preparation, report generation for the current stocks maintained and tracking the drug licenses of the retailers. It is responsible for billing activities for the licensed customers. It does mean that the retail businesses that contain a valid drug license are allowed to buy pharmacy products from this store.System RequirementsThorough understanding of the system in terms of technologies required warrants that the following are the software and hardware requirements to build this system.SOFTWARE REQUIREMENTSOperating System Windows XP/2000/2003/VistaTechnology Core Java, JDBC, Swings (JDK 1.5/1.6)Database Server Oracle 9i/10GHARDWARE REQUIREMENTSProcessor Pentium based systems with a minimum of P4RAM 256MB (minimum)Research MethodologyCase 1Standard labeling rules when dispensing medicines.Interfacing with a standard accounting package.Providing links to manufacturers web pages about specific products.Drug wholesalers websites to get some ideas?Standard Labeling Rules When Dispensing MedicinesA system for automated dispensing of a packaged pharmaceutical comprising good medicine labeling standards is vital to ensure the safe use of medicines. The intention of this study is to evaluate and compare compliance towards labeling standard for dispensed medications between community pharmacists and general practitioners. The medicines for human use Regulations 1994 specify the requirements for the labeling of relevant medical products which are supplied to patients. Dispensed medicines would normally require being added number of details at the time of supply. But much of the information about medicines will be available on the label of hospital manufacturing unit.The regulations has amended to allow for a reduced dispensing label requirement to cover the patient name, date of dispensing , dose or volume , direction to use and cautionary steps to follow. The medical product has to be prepared or dispensed in accordance with the prescription by the given practitioner. The assembled product is for retail supply or circumstances corresponding to retail supply. The assembled product must be sold from that pharmacy or at any other registered pharmacy fo rming part of the same retail pharmacy business. The assembled product cannot be advertised.The over label must not obscure the printed text of a licensed pack in any way.The label has to apply to the blank area designated on the original pack for the dispensing label.In cases where an original pack does not have provision for a dispensing label, the over label should be firmly attached to the pack in a manner that is easily readable and does not obscure the licensed text nor interfere with the safe and effective use of the medicine.Original packs over labeled in accordance with these principles may be supplied direct to hospital pharmacies, health centers etc without the necessity for formal variation of the Marketing Authorization by the Marketing Authorization holder.Breaking bulk (manufacturers original pack) will require a variation to the respective Marketing Authorization.It would be normally good practice to add the date of the supply it can be form as a following diagram.Th e dispensed container should me labeled with the following informationPractice name, address and 24 hour telephone number(s).hould specify the intended users.Client name, patient name and client address also.Purpose of the drug prescription, Drug name and Strength.Number if tables or volume in case of liquid.Date dispensed.Direction for use like dose, frequency and method taking the drug.Relevant information and warnings, and the process of preventing the danger if the drug has taken accidentally.Labeling of investigational medicinesThis paragraph is about the standard labeling for the investigational products which are used in clinical trials. The trail has to be conducted within the Member states conducted by study. The planning of trail doesnt require any particular manufacturing.The normal dispensing label would be of the form as shown belowIn addition to this quantity of dose (number of tables/capsules) is also to be added.It can also includeName of sponsor, means name research organization /investigator.Trail reference code specifying the identification of the trail site.It would contain the information on the product, dosage, storage conditions, and batch number etc.Interfacing With a Standard Accounting PackageThe pharmaceutical wholesaler Padma Agencies can have its account part integrated with some standard accounting packages already available in the market instead of reinventing the wheel again. At present its mode of payment is as shown below.PaymentsAll the payments done by cash and cheques on company name.If shop had a credit to particular company the M.D doesnt receive original receipt.The shop keeper get the original bill after he clear the payment, up to they had a duplicate.Instead of making all the modules in the pharmaceutical application, the application can be integrated with a standard account package. All the functionalities provided by accounting packages can be reused if we can seamlessly integrate our application with that. This is possible provided standard interfaces given by the accounting packages vendors that support integration with the applications developed in other languages.This integrates accounting, accounts receivable, and inventory management systems, which allows the distributor headquarters to operate with minimal staffing. Each step of the process is self-contained and modular allowing rapid and flexible geographic expansion.Web Links to Drug ManufacturesFrom the application we can provide the web links to different manufacturing companies across the world. So if some specific product is not available from local market that should be purchased from the manufacturing company. For that if required product has selected and makes a request than the manufacturing company web site will be explored.Pharmaceutical involves manufacturing of drugs and equipments in healthcare. Development of drugs is a costly process in pharmaceutical. And the drug producing companies should have commercial license for research and development according to the rules and regulations of the drug license standard body. And distribution and marketing is also a vital role. The pharmaceutical market of India has achieved a tremendous growth in technology and infrastructure.The sites can introduce you about the pharmaceutical industry. And site will provide the information about the latest innovations and developments and future scopes of the pharmaceutical industry. And the different aspects of the pharmaceutical industry have been explored. Moreover it provides history information about pharmaceutical industry along with its future scope.In addition to manufacturer information it is also provide that the product information, complete description of the product, its usage, storage conditions, ingredients ration, and whom should use under which circumstances.The pharmaceutical wholesalers are having a vital role in supply of medications. For ethical pharmaceuticals wholesaler provides a link between phar maceutical manufactures and retail outlet pharmacies, dispensing doctors and hospitals and promoting the new innovative medications.The responsibilities of the Pharmaceutical wholesalerPharmaceutical wholesalers provide distribution and stock holding functions.And for customers the products should be provided according to their daily requirements. So that avoiding customers having large stock.Retails pharmacists and dispensing doctors have to keep normal working medicine stock.The wholesalers have to efficiently supply on a daily basis or even within a shorter period after receiving the orders from their customers.Full line wholesalers can stock and sell a full range of pharmaceuticals.But Short line wholesalers should sell only fast moving products they should not contain all the products stock.They can import these products from manufacturers or foreign wholesalers.